Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
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2online degrees
237courses

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Explore the Conflict Management Course Catalog

  • Status: Preview

    Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Arbitration, Interpersonal Communications, Mediation, Decision Making, Planning, Cultural Sensitivity

  • Status: Preview

    Skills you'll gain: Agile Methodology, Team Management, Conflict Management, Team Building, Agile Project Management, Team Leadership, Employee Coaching, Sprint Retrospectives, Organizational Leadership, Leadership and Management, Lean Methodologies, Continuous Improvement Process, Interpersonal Communications

  • Status: Free Trial

    Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Agile Product Development, Performance Metric, Project Management, User Story, Business Reporting, Cross-Functional Collaboration, Prioritization, Dependency Analysis, Conflict Management, Estimation

  • Status: Free Trial

    Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Stress Management, Empathy, Self-Awareness, Personal Development, Resilience, Relationship Building, Mindfulness, Leadership, Policy Development

  • Status: New
    Status: Free Trial

    University of Alberta

    Skills you'll gain: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation

  • Status: Preview

    S.P. Jain Institute of Management and Research

    Skills you'll gain: Self-Awareness, Conflict Management, Personal Development, Emotional Intelligence, Interpersonal Communications, Collaboration, Empathy, Visionary, Leadership, Adaptability, Communication

  • Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management, Resilience, Conflict Management, Professional Development, Organizational Leadership, Self-Discipline, Open Mindset

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles

  • Skills you'll gain: Emotional Intelligence, Team Building, Team Management, Productivity, Team Motivation, Collaboration, Relationship Management, Conflict Management, Leadership, Initiative and Leadership, Empathy, Motivational Skills, Employee Engagement, Communication, Problem Solving, Decision Making

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Media and Communications, Digital Communications, Interpersonal Communications, Non-Verbal Communication, Conflict Management, De-escalation Techniques

  • Status: Free Trial

    Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Workforce Development, Business Ethics, Policy Development, Relationship Management, Conflict Management, Organizational Change, Change Management

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