Process Analysis

Process Analysis is a method of understanding and improving business processes by studying them in detail. Coursera's Process Analysis catalogue teaches you how to analyze, improve and streamline business processes for enhanced efficiency and effectiveness. You'll learn techniques for mapping, identifying bottlenecks, reducing waste, and optimizing workflow. This knowledge will enable you to implement process improvements across various industries and functions, from manufacturing to customer service. You'll also learn to use various process analysis tools and methodologies, such as Lean, Six Sigma, and Business Process Modeling Notation (BPMN), to drive operational excellence.
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