Gain the knowledge and skills you need to advance.
This role has a £26,038 median salary ¹.
A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,038 median salary ¹.
Offered by
This role has a £52,838 median salary ¹.
A UI/UX Designer creates and refines digital interfaces to be user-friendly and visually appealing, with skills in UI design and UX research.
This role has a £52,838 median salary ¹.
Offered by
Yale University
Course
University of Toronto
Course
University of Pennsylvania
Specialization
Course
Course
Coursera Instructor Network
Specialization
University of California, Davis
Specialization
University of Michigan
Specialization
University of Cambridge
Specialization
Coursera Instructor Network
Specialization
LearnKartS
Course
LearnKartS
Course
The language used throughout the course, in both instruction and assessments.
S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Growth Mindedness, Team Motivation, Teamwork, Conflict Management, People Management, Drive Engagement, Rapport Building, Continuous Improvement Process, Collaboration, Active Listening, Empathy, Communication Strategies, Constructive Feedback, Trustworthiness, Safety Culture, Emotional Intelligence
Beginner · Course · 1 - 3 Months
Universidades Anáhuac
Skills you'll gain: Emotional Intelligence, Parent Communication, Personal Development, Empathy, Child Development, Assertiveness, Conflict Management, Relationship Building, Social Skills, Rapport Building, Working With Children, Trustworthiness, Self-Awareness, Behavior Management, Human Development, Active Listening, Communication Strategies, Family Support
Beginner · Course · 1 - 3 Months
University of Colorado System
Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability
Beginner · Course · 1 - 4 Weeks
IESE Business School
Skills you'll gain: Design Thinking, User Research, Qualitative Research, Human Centered Design, User Experience, Customer experience improvement, Empathy, Problem Solving, Persona Development, Interviewing Skills
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Virtual Teams, Recognizing Others, Conflict Management, Emotional Intelligence, Collaboration, Occupational Health, Teamwork, Stress Management, Mental Health, Occupational Safety and Health Administration (OSHA), Crisis Management, Empathy, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Self-Awareness, Personal Development, Resilience, Communication, Leadership and Management
Beginner · Specialization · 3 - 6 Months
University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks