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    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

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    Explore the Conflict Resolution Course Catalog

    • Status: New
      New
      P

      Packt

      Intro to Git

      Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools, Command-Line Interface

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI in Insurance: Automating Claims & Risk Mitigation

      Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Prompt Engineering, Risk Analysis, Business Analytics, Systems Integration

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005

      Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Docker (Software), Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Shell Script, Ansible, Firewall, Systems Administration, Microsoft Windows

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Leadership for Public Health Crises

      Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health

      4.6
      Rating, 4.6 out of 5 stars
      ·
      271 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Influencing, Collaboration and Decision Making

      Skills you'll gain: Negotiation, Influencing, Stakeholder Management, Analytical Skills, Leadership, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Building, Persuasive Communication, Decision Making, Relationship Building, Problem Solving

      4.5
      Rating, 4.5 out of 5 stars
      ·
      48 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HRCI

      Employee Relations

      Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      293 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      H

      Hebrew University of Jerusalem

      Israel State and Society

      Skills you'll gain: Social Studies, Demography, Political Sciences, International Relations, Sociology, Anthropology, World History, Cultural Diversity, Governance, Economics, Conflict Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      381 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Coaching Skills for Managers

      Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Empowerment, Personal Development, Leadership Development, Meeting Facilitation, Constructive Feedback, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Learning Linux for LFCA Certification

      Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Virtual Private Networks (VPN), Linux Servers, System Monitoring, Operating System Administration, Public Key Infrastructure, Ubuntu, Version Control, File Management, Command-Line Interface, Intrusion Detection and Prevention, Git (Version Control System), File Systems, User Accounts, Firewall, Cloud Computing Architecture, DevOps

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Estrategias de Negociación

      Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Active Listening, Cooperation, Workplace inclusivity, Diplomacy, Teamwork, Interpersonal Communications, Overcoming Obstacles, Communication, Conflict Management, Professional Development, Relationship Building, Collaboration, Coordinating, Leadership, Organizational Effectiveness, Persuasive Communication, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…192021…66

    In summary, here are 10 of our most popular conflict resolution courses

    • Intro to Git: Packt
    • GenAI in Insurance: Automating Claims & Risk Mitigation: Coursera Instructor Network
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Call Center Customer Service: CVS Health
    • CompTIA Linux+ XK0-005: Pearson
    • Leadership for Public Health Crises: The State University of New York
    • Influencing, Collaboration and Decision Making: Starweaver
    • Employee Relations: HRCI
    • Israel State and Society : Hebrew University of Jerusalem
    • Coaching Skills for Managers: University of California, Davis

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