Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
67credentials
1online degree
239courses

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Explore the Conflict Management Course Catalog

  • Status: Preview

    Skills you'll gain: Team Motivation, Professional Networking, Conflict Management, Intercultural Competence, Organizational Leadership, Cross-Functional Team Leadership, Relationship Building, Cultural Sensitivity, Cultural Diversity, Leadership, Team Management, Business Leadership, International Relations, Communication, Ethical Standards And Conduct

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication

  • Status: Free Trial

    Universidad Nacional Autónoma de México

    Skills you'll gain: Diversity Awareness, Social Justice, Sociology, Conflict Management, Cultural Sensitivity, Family Therapy, Community and Social Work, Advocacy, Safety and Security, Public Policies

  • Status: Preview

    Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness

  • Status: Preview

    University of California, Irvine

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Conflict Management, Project Planning, Project Management, Stakeholder Communications, Stakeholder Analysis, Project Scoping, Influencing, Organizational Structure

  • Status: Free Trial

    Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Sensitivity, Interpersonal Communications, Emotional Intelligence, Conflict Management, Rapport Building, Empathy, Cultural Diversity, Collaboration, Teamwork, Communication Strategies, Virtual Teams, Communication, Digital Communications

  • Status: Free Trial

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Complex Problem Solving, Innovation, Team Leadership, Team Management, Strategic Leadership, Conflict Management, Leadership, Leadership Development, Business Leadership, Organizational Leadership, Team Motivation, People Management, Business Transformation, Virtual Teams, Critical Thinking, Professional Development, Leadership and Management, Telecommuting, Strategic Decision-Making, Team Performance Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability

  • Status: Preview

    Skills you'll gain: Teamwork, Conflict Management, Negotiation, Innovation, Team Building, Collaboration, Creativity, Interpersonal Communications, Diversity Awareness, Communication, Virtual Teams, Media and Communications, Cultural Diversity, Decision Making

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Communication, Problem Solving, Interpersonal Communications, Self-Awareness, Conflict Management

  • Status: Preview

    Skills you'll gain: Negotiation, Conflict Management, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Active Listening

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Leading partners

  • University of California, Irvine
  • Arizona State University
  • Packt
  • University of Michigan
  • Tecnológico de Monterrey
  • University of Illinois Urbana-Champaign
  • Universidad Nacional Autónoma de México
  • University of Colorado Boulder