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Explore the Customer Analytics Course Catalog
- Status: Free Trial
Skills you'll gain: Descriptive Analytics, Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Predictive Analytics, Forecasting, Inventory and Warehousing, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, SQL, Data Presentation, Data Analysis, Technical Communication, Data Storytelling, Statistical Reporting, Python Programming
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Visualization, Advanced Analytics, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Graphing, Pivot Tables And Charts, Data Mapping, Predictive Analytics, Histogram, Scatter Plots, Exploratory Data Analysis, Geospatial Mapping, Heat Maps, Data Analysis, Forecasting
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
- Status: Preview
Skills you'll gain: Generative AI, Business Analytics, Analytics, Data Quality, Business Analysis, AI Product Strategy, Data Ethics, Process Optimization, Responsible AI, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Statistical Methods, Unsupervised Learning, Probability & Statistics, Supervised Learning, Machine Learning Algorithms
Universidad de los Andes
Skills you'll gain: Business Analytics, Data Strategy, Business Intelligence, Analytics, Data-Driven Decision-Making, Data Governance, Data Analysis, Process Improvement, Organizational Strategy, Competitive Analysis, Organizational Structure
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Implementing Supply Chain Analytics:Â Unilever
- Visual Analytics with Tableau:Â University of California, Davis
- Preparing for Your Retail Customer Service Role:Â CVS Health
- Google Cloud Customer Care Fundamentals - 한êµì–´: Google Cloud
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Dell Technologies Customer Service for Technical Support:Â Dell
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Google Cloud Customer Care Fundamentals - Italiano:Â Google Cloud
- GenAI in Data Analytics:Â Meta
- Generative AI: Transform Your Customer Support Career:Â SkillUp