Employee Assistance Programs

Employee Assistance Programs (EAPs) are work-based intervention programs designed to identify and assist employees in resolving personal problems that may be adversely affecting their performance at work. Coursera's EAP catalogue teaches you about the fundamental aspects of these programs, their significance in promoting employee wellbeing and productivity, and their role in shaping a healthy workplace culture. You'll learn about various EAP services, including counseling, legal advice, and financial planning, as well as how to create, implement, and manage EAPs effectively. Additionally, you'll understand the importance of confidentiality in EAPs and how to engage employees to utilize these programs, enhancing your skills as a human resources professional, manager, or business leader.