Crisis Intervention

Crisis Intervention is a set of skills and techniques used to help individuals or communities during distressing or challenging situations like natural disasters, mental health emergencies, or instances of acute socio-political instability. Coursera's Crisis Intervention catalogue equips you with the knowledge and abilities to respond effectively and empathetically during crises. You will learn about different types of crises, the psychological impacts on those affected, and how to offer immediate and appropriate support. You'll also gain an understanding of crisis management planning, how to work collaboratively with emergency services, and the principles of post-crisis recovery. These skills are vital for anyone working in health care, social work, disaster response, or any role where managing high-stress situations is a part of their duty.
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