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    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Preview
      Preview
      N

      Northeastern University

      Agile Business Processes: Systems for Operational Success

      Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Gap Analysis, Digital Transformation, Requirements Analysis, Technology Strategies, Continuous Improvement Process, Innovation, Agile Methodology

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Product Manager's Interview Playbook: Strategies for Success

      Skills you'll gain: Product Design, Product Management, Interviewing Skills, Product Lifecycle Management, Product Roadmaps, Case Studies, Stakeholder Communications, Portfolio Management, Estimation, Product Strategy, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Prioritization, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT for Project Management - Leveraging AI for Success

      Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, Generative AI, Risk Analysis, Timelines, Project Risk Management, Project Schedules, Project Management, Artificial Intelligence, Key Performance Indicators (KPIs), Smart Goals, Taking Meeting Minutes, Work Breakdown Structure, Artificial Intelligence and Machine Learning (AI/ML)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Storytelling and Pro-Level Editing for YouTube Success

      Skills you'll gain: Video Editing, Storyboarding, Storytelling, Adobe Premiere, Photo/Video Production and Technology, Post-Production, Video Production, Instagram, Content Creation, Adobe After Effects, Motion Graphics, Videography, Media Production, TikTok, Driving engagement, Writing, Animations, Data Import/Export, Graphic and Visual Design, File Management

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Developing An Entrepreneurial Mindset: First Step Towards Success

      Skills you'll gain: Entrepreneurship, Market Opportunities, Lean Methodologies, Growth Mindedness, New Business Development, Creative Thinking, Personal Development, Self-Awareness, Business Modeling, Business, Business Risk Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      940 reviews

      Mixed · Course · 1 - 3 Months

    • G

      Google Cloud

      Analyze Customer Reviews with Gemini Using SQL

      Skills you'll gain: Google Gemini, Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning

      Intermediate · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      A Blueprint for Success – Your Video Pre-Production

      Skills you'll gain: Video Production, Storyboarding, Storytelling, Videography, Video Editing, Proposal Development, Writing, Editing, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      T

      The State University of New York

      Exploring Emerging Technologies for Lifelong Learning and Success

      Skills you'll gain: Lifelong Learning, Growth Mindedness, Personal Development, Critical Thinking, Emerging Technologies, Professional Development, Data Ethics, Computer Literacy, Education Software and Technology, Computer Security Awareness Training, Technology Solutions, Creativity, Digital Communications, Web Content Accessibility Guidelines, Collaboration, Communication

      4.3
      Rating, 4.3 out of 5 stars
      ·
      442 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Maximizing Success: Mastering the Art of Goal Setting

      Skills you'll gain: Goal Setting, Smart Goals, Adaptability, Empowerment, Business Priorities, Professional Development, Productivity, Performance Metric, Key Performance Indicators (KPIs), Communication, Personal Development, Expectation Management, Milestones (Project Management), Organizational Change, Business Strategies, Time Management, Self-Motivation, Accountability, Strategic Thinking, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…161718…242

    In summary, here are 10 of our most popular customer success courses

    • Agile Business Processes: Systems for Operational Success: Northeastern University
    • Product Manager's Interview Playbook: Strategies for Success: Board Infinity
    • ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
    • Storytelling and Pro-Level Editing for YouTube Success: Skillshare
    • Developing An Entrepreneurial Mindset: First Step Towards Success : Michigan State University
    • Analyze Customer Reviews with Gemini Using SQL: Google Cloud
    • A Blueprint for Success – Your Video Pre-Production: University of Colorado Boulder
    • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network

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