Skills you'll gain: Educational Materials, Instructional Design, Innovation, Higher Education, Collaboration, Learning Strategies, Adaptability, Planning, General Networking, Digital Communications, Communication Strategies

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: OSI Models, Network Security, Cloud Services, TCP/IP, Cloud Computing, Cloud Infrastructure, Software-Defined Networking, Network Architecture, Wide Area Networks, Network Protocols, General Networking, Network Routers, Network Troubleshooting, Linux, Computer Networking, Virtualization, Kubernetes, Network Administration, Network Switches, Terraform

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Application Security, Vulnerability Scanning, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques

Skills you'll gain: Network Monitoring, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments

Skills you'll gain: Project Estimation, Project Schedules, Work Breakdown Structure, Estimation, Scheduling, Timelines, Project Planning, Project Management, Probability & Statistics

Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools

Skills you'll gain: Social Network Analysis, Network Analysis, Social Sciences, Sociology, Agentic systems, Systems Thinking, Economics, Policy, and Social Studies, Simulations, Culture, Complex Problem Solving, Innovation