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Explore the Customer Success Course Catalog
- Status: Free Trial
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Collaborative Software, Brainstorming, Meeting Facilitation, Technical Documentation, Report Writing, Team Oriented, Document Control, Communication Strategies
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
- Status: Free Trial
Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Large Language Modeling, Project Planning, ChatGPT, Risk Analysis, Timelines, Project Risk Management, Project Schedules, Project Management, Prompt Engineering, Key Performance Indicators (KPIs), Smart Goals, Work Breakdown Structure, Generative AI, Analysis, Decision Making
- Status: Preview
University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning
- Status: NewStatus: Preview
University of California, Davis
Skills you'll gain: Social Media Content, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Marketing, Campaign Management, Marketing Planning, Content Performance Analysis, Advertising Campaigns, Social Media Management, Content Creation, AI Personalization, Digital Media Strategy, Prompt Engineering, Digital Content, Marketing Strategies, Content Strategy, Generative AI, Persona Development, Data Analysis
- Status: New
Coursera Instructor Network
Skills you'll gain: Team Building, Team Leadership, Leadership and Management, Rapport Building, Employee Onboarding, Leadership, Recognizing Others, Team Motivation, Performance Analysis, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Safety Culture, Productivity, Coaching, Workplace inclusivity, Empathy, Goal Setting, Planning, Communication
- Status: Preview
Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Gap Analysis, Digital Transformation, Requirements Analysis, Technology Strategies, Continuous Improvement Process, Innovation, Agile Methodology
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- ChatGPT for Project Management: Execution, Tracking, Success:Â Vanderbilt University
- Dell Technologies Customer Service for Technical Support:Â Dell
- Introduction to KPIs: Measuring Success in Business :Â Coursera Instructor Network
- Google Cloud Customer Care Fundamentals - 한êµì–´: Google Cloud
- Introduction to Creative Thinking: Tools for Success:Â Imperial College London
- ChatGPT for Project Management: Insight, Planning, & Success:Â Vanderbilt University
- Leadership and Change Management for Sustainability Success:Â University of Leeds
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Machine Learning with PySpark: Customer Churn Analysis:Â Coursera Project Network
- AI-Powered Content Creation for Social Media Success:Â University of California, Davis