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Results for "customer engagement"
- Status: Preview
Illinois Tech
Skills you'll gain: Technical Communication, Data Visualization, Oral Expression, Data Presentation, Data Ethics, Laboratory Reports, Scientific Visualization, Technical Writing, Report Writing, Peer Review, Persuasive Communication, Writing, Media and Communications, Graphic and Visual Design, Requirements Analysis, Data Cleansing, Data Science, Editing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Preview
Duke University
Skills you'll gain: Political Sciences, Policy Analysis, Social Sciences, Social Studies, Advocacy, Public Policies, Governance, Public Administration
Coursera Project Network
Skills you'll gain: Education Software and Technology, Mathematics Education
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Legal Risk, Policy Development, Regulation and Legal Compliance, Strategic Partnership, Program Evaluation, Accountability
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing
- Status: Preview
University of Rochester
Skills you'll gain: Health Disparities, Social Determinants Of Health, Health Equity, Community Health, Public Health, Public Health and Disease Prevention, Health Systems, Community Outreach, Data Collection, Research, Program Evaluation
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- Public Engagement for Scientists:Â Illinois Tech
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Civic Engagement in American Democracy:Â Duke University
- Improving Math Engagement with Prodigy:Â Coursera Project Network
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Retail Customer Service:Â CVS Health
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Samsung Customer Care Essentials:Â Samsung
- GenAI for Customer Support:Â Coursera Instructor Network
- Effective Engagement of Civil Society in Development:Â Erasmus University Rotterdam