Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Conflict Management, Relationship Building, Cultural Diversity, Empathy, People Management, Cultural Responsiveness, Social Skills, Professional Development, Employee Engagement, Empowerment, Emotional Intelligence, Cultural Sensitivity, Communication

Skills you'll gain: AI Product Strategy, Workforce Development, Strategic Thinking, Responsible AI, Innovation, Generative AI, Emerging Technologies, Organizational Strategy, Analysis

Skills you'll gain: Creative Thinking, Classroom Management, Teaching, Adaptability, Education and Training, Working With Children, Instructional Strategies, Adult Education, Student Engagement, Professional Development, Collaboration, Curriculum Development, Planning

Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis

Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Management Training And Development, Leadership and Management, Collaborative Software, Organizational Leadership, Team Motivation, Drive Engagement, Relationship Building, Initiative and Leadership, Remote Access Systems, Cross-Functional Collaboration, Communication Planning, Communication

Skills you'll gain: Email Automation, Search Engine Optimization, E-Commerce, Order Management, Marketing Automation, Product Improvement, Real Time Data, Driving engagement, Payment Processing and Collection

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Sustainable Development, Corporate Sustainability, Risk Management, Climate Change Adaptation, Climate Change Mitigation, Sustainability Reporting, Finance, Business Modeling, Asset Management, Investment Management

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Request for Proposal, Procurement, Strategic Prioritization, Vendor Management, Supplier Management, Contract Management

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Business Process, Project Implementation, Data Pipelines